Legal

HUNT ZONE /EAST COAST FALCONRY

 Store Policies, Disclaimers and Conditions

 

Disclaimer:

  1. Terms of services
  2. Orders
  3. Return policy
  4. Defective Items
  5. Shipping

Terms of Services

The use of this website is subjected to these following terms and condition of use, as amended from time to time (‘The Terms’). The Terms are to be read by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the terms carefully. The terms apply to all users of our website including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use our website, you accept and agree to be bound by and comply with the Terms. If you do not agree to the Terms of our website you are not authorised to access our website, for use of any of our website services, or to place an order on our website.

Use of our website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of maturity in your place, state or province of residence and are legally capable of entering in to a binding contract. You agree to not using our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website network or security features or to gain unauthorized access to our system.

You agree to provide us with accurate personal information such as:

1. Your email address

2. Your physical mailing address

3. Contact details to complete your order and contact you as needed or for marketing

4. You agree to promptly update you information when required.

5. You authorize us to collect, store and use this information to contact you.

General Conditions

We reserve the right to refuse service to anyone, for any reason.

We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at anytime without notice.

We may impose additional rules or limits on the use of our website.

You agree to review the rules regularly and your continued access or use of our website will mean that you agree to any changes.

You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service content, features or products offered through our website.

Product and Services

All purchases through our website are subjected to product availability. We may in our sole discretion limit or cancel the quantities offered on our website or limit the sales of our product or services to any person, household, entity, geographic region or jurisdiction. Prices for our products are subjected to change without notice unless otherwise indicated, prices displayed on our website are quoted in South African Rands.

We reserve the right in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or sellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

NB: we do not guarantee the accuracy of the colour or the design of the product on our website. This may change from time to time as we receive new stock from our suppliers.

Errors and Omissions

Please note that our website may contain typographical errors or in accuracies and may not be complete and current. We reserve the right to correct any errors, inaccuracies or omissions and to change, or update information at anytime, without prior notice (including after the order has been submitted).

Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law. Any funds paid for any orders placed, where stock availability or pricing is inaccurate, these funds will be reimbursed to you within a reasonable time period and once original payment made has been verified and funds have cleared in our banking account.

Disclaimer and limitation of liability

You assume all responsibility and risk with respect to the use of our website, which is provided “as is” without warranties, representation or conditions of any kind, either express or implied, with regards to information accessed from or via our website, including without limitation, all content and materials , functions and services provided on our website, all of which we are provided without warranties concerning the availability accuracy, completeness or usefulness of content or information, uninterrupted access and warranties of title, non-infringement, merchantability, or fitness for particular purpose. We do not warrant that our website or its functioning or the content and material of service made available thereby will be timely, secure, uninterrupted or error free, that defect will be correct, or that our website or the servers that make our website available are free of viruses or other harmful components.

The use of this website is at sole risk and you assume full responsibility for any costs associated with the use of our website. We will not be liable for any damages of any kind related to the use of our website.

In no event will we or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers or agents, contractors suppliers or employees be liable to you for any direct or indirect, special, incidental, consequential exemplary or punitive damages, losses or causes of action, or lost revenue, lost profit, lost business or sale, or any other type of damage whether base in contract or tort (including negligence), strict liability or otherwise, arising from the use of , or the inability to use or performance of our website or content of material or functionality through our website, even if we are advised of the possibility of such damage.

Indemnification

You agree to defend and indemnify us and hold us and our affiliates harmless, and our, and their respective directors, officers, agents, contractors and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

Orders

Due to circumstances beyond our control, prices are subjected to change without notice. Our objective is to complete all orders within one business day of customer’s funds clearing, how ever this is not always possible. Please allow at least three (3) days shipping once the funds have cleared with our bankers, when placing an order. We do not ship on weekends or public holidays. Our premises will also be closed annually over December for 3-4 weeks to allow for stock taking. All first time and infrequent buyers placing orders be aware that we may need to contact you for additional information that we will require for the processing and shipping of your order.

Returns Policy

We accept returns. You can return unopened items in the original packaging within 30 days of the purchase with the receipt or proof of purchase. If 30 days have passed we cannot offer you a refund or an exchange. 

-Only regular priced items may be refunded- sale items are Non-Refundable

Defective Items

If you receive a defective item/s please contact us at: info@eastcoastfalconry.co.za ,

with the details of your product and defect.  You will need to send the item that is defective to us on the address provided below:

Hunt Zone

17 Hopewell Road

Malvern

4093

South Africa

On receipt of the item/s we will fully examine it and notify you within a reasonable time, via email whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or a refund, we will replace the product or refund the purchase price, using the original method of payment.

 Refunds do not include any shipping and handling charges as shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amount refunded will not include the cost of shipping.

Shipping

All orders placed online exclude the cost of shipping. Please include your shipping address on your order when placing it for us to arrange shipping options for you. We will send you the shipping cost and the quotation options.

In the event that you will be collecting your order from our premises we do have card faculties available on site to allow for payment on collection.

If you have selected your own shipper to collect on your behalf, please inform us accordingly and ensure a valid waybill is presented to us, which needs to include your details and contact information.

Any orders collected will only be released once full payment has been made and cleared in our banking account.

Questions and Concerns

Please send all questions, comments and feedback to the following email address:  

E-mail: orders@eastcoastfalconry.co.za

HUNT zONE lOGO112212